Privacy Policy

At Midley Designs, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit www.midleydesigns.com, make a purchase, or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

  1. Information You Provide to Us
    • Full name
    • Phone number
    • Email address
    • Shipping and billing address
    • Payment details (via secured third-party processors)
    • Order history
    • Custom order specifications
  2. Information Collected Automatically
    • IP address
    • Browser type and version
    • Pages visited and time spent
    • Device information
    • Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Personalize your shopping experience
  • Provide customer support
  • Communicate with you (order updates, promotions, etc.)
  • Improve our website and services
  • Detect fraud or prevent misuse

3. Sharing of Your Information

We do not sell your personal information. However, we may share your data with:

  • Trusted third-party service providers, such as payment gateways, logistics companies, and marketing tools, solely for fulfilling our services
  • Legal or regulatory authorities when required by law
  • Business partners in cases of merger, acquisition, or business restructuring (with prior notice)

All third parties are obligated to handle your data securely and only for the purposes specified.

4. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or update of your personal information
  • Request deletion of your personal data (subject to legal obligations)
  • Object to or restrict certain types of processing
  • Withdraw consent at any time

To exercise any of these rights, please contact us at: 📧 privacy@midleydesigns.com

5. How We Protect Your Data

We take appropriate security measures to protect your information, including:

  • SSL encryption for secure transactions
  • Access controls and authentication
  • Regular website and system updates
  • Secure third-party payment gateways

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, such as remembering your preferences, tracking website usage, and improving our services.

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Order fulfillment
  • Legal or regulatory compliance
  • Resolving disputes or enforcing agreements

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to read their privacy policies before providing personal information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it immediately.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page regularly to stay informed.

11. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact:

📧 privacy@midleydesigns.com
📞 +234 7039929007
🌐 www.midleydesigns.com